Agile Delivery Manager
Companies House
Apply before 11:55 pm on Monday 14th October 2024
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About the job
Job summary
This is an exciting opportunity to join our Companies House Digital and Technology Directorate.
We are looking for talented Agile Delivery Managers with a software delivery and digital services background to help our Agile Scrum teams develop and deliver quality digital services for our millions of users. The role provides an opportunity to contribute to the success of existing and future services provided by Companies House.
You’ll have the opportunity to be at the forefront of digital transformation in government and help shape our services to meet the ever-changing demands of the UK’s business landscape.
This rewarding leadership role is ideal for someone who is passionate about working with people and is motivated by successful delivery in a complex environment. You are someone who cares about and can exemplify Civil Service values, in a diverse, ethical and positive working culture.
You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage.
We offer an excellent benefits package that includes a generous 30 days annual leave plus 8 bank holidays and 1 privilege day, and enrolment into the Civil Service Pension Scheme with a contribution rate averaging 28%.
Find out more about what a great place Companies House is to work
Job description
As the Agile Delivery Manager, you will be accountable for the successful delivery of products and services within your team.
You will lead one of our Agile Scrum teams, acting as a servant leader to facilitate collaboration, decision-making, effective planning of work, clarity on vision, scope, goals and roadmap, conflicting priorities and conflict resolution.
You are instrumental in taking the Product vision and making it happen, devising the right team and ways of working, and showing exceptional leadership and communication skills.
An Agile Delivery Manager is accountable for the performance of the team.
At this role level, you will:
- Be an active member of our community of practice, where you will share best practice, insight and support with your peers.
- Lead from the front using your Agile expertise and the scrum framework and Lean practices.
- Build and maintain teams, ensuring they are motivated, collaborative, and working productively.
- Proactively address team dynamics and resolve issues as they arise, removing impediments/blockers to ensure a smooth workflow.
- Challenge and encourage the team to identify assumptions and risks, and proactively plan to address these throughout delivery.
- Focus the team on what is most important to the delivery of products and services.
- Encourage, support, and facilitate continuous improvement of the delivery team.
- Understand the agile project phases and know how to support the team through this lifecycle (discovery, alpha, beta, live, retirement).
- Coach and mentor team members and others to apply the most appropriate Agile and Lean tools and techniques
- Form relationships with your peers to enable efficient cross-team collaboration and dependency management.
Further information on a Delivery Manager and skills expected can be found here.
Our team
Our Agile Delivery Profession is part of the Digital and Technology (DAT) directorate. We are a team of 10 permanent and 10 third party Agile Delivery Managers working hand in hand to deliver Companies House digital strategy. We have 5 experienced Senior Agile Delivery Managers who will support you closely in your work, and one of them will be your direct line manager.
There are opportunities to join one of our Software delivery teams as well as our Data Science team. The Data Science team is new to Agile ways of working, requiring coaching and mentoring to apply the most appropriate Agile and Lean tools and techniques to ensure an effective environment.
Person specification
You will be a servant leader who steers from the front. You will be someone who can create the right environment for your multidisciplinary teams to succeed, helping them to become self-managing and creating a culture of learning and transparency.
We are looking for the following experience, which will be assessed at sift and at interview. Please refer to the bullet points below (and qualifications) when writing your personal statement.
We will look for the required skills as detailed in the Government Digital and Data Delivery Manager capability, at Delivery Manager level, and in particular:
- Agile and Lean Practices
- Communicating between technical and non-technical
- Maintaining Delivery Momentum
- Making the process work
- Planning
- Team Dynamics and Collaboration
- Lifecycle Perspective
- Have a minimum of 2 years proven experience working in digital services and software delivery.
- Have at least one of the following qualifications: Certified Scrum Master (CSM) or Professional Scrum Master (PSM I).
- Strong track record of building high performing agile software delivery teams using Scrum (additional experience of Kanban, XP, or Lean is desirable).
- Experience in software delivery, with a proficient understanding of the full software development lifecycle in an agile environment.
- Create optimal working environments, identifying people and resources for the team.
- Communicate and visualise progress towards goals using delivery plans, metrics and forecasting techniques.
- Promoting a healthy team culture, managing team dynamics, and fostering a continuous improvement environment.
- Communicate across the organisation, understanding the needs of the technical and business stakeholders and interpreting between them.
- Engaging with senior stakeholders from across the business to ensure their involvement throughout the development process.
- The ability to communicate in a clear and concise manner at all levels.
- Having a proactive approach to learning and development for yourself and others.
- Valuing coaching people to learn and grow over telling them what to do and have proven experience of doing this.
- Have experience using tools such as Jira and Confluence.
- Have experience in agile ways of working in a non-software delivery team.
Qualifications
Certified ScrumMaster (CSM)
Professional Scrum Master (PSM 1)
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Changing and Improving
- Working Together
- Seeing the Big Picture
Technical skills
We'll assess you against these technical skills during the selection process:
- Agile and Lean practices
- Planning - maintaining delivery momentum
Benefits
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk
Where will you be working?
You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage. This is a hybrid role where you will typically come into the office one day per week, depending on business needs.
Things you need to know
Selection process details
In your application form we’d like you to:
- Tell us about your employment history, including any key responsibilities and achievements.
- Write a personal statement of 1250 words where you demonstrate how you meet the experience, technical skills and qualifications detailed in the person specification.
What will the process look like?
- We will sift applications and then invite successful candidates from the sift stage to attend a virtual interview.
- At sift candidates will be assessed against experience listed in the advert and are asked to supply work history and personal statement, referencing any transferable skills using the job description for reference. The personal statement will be scored against the bullet points in the person specification (experience), qualifications and technical skills.
- At interview candidates will be assessed against the behaviours, technical skills and qualifications listed in the advert and we will use Success Profiles: Behaviours, Technical skills and Strengths. As part of your interview, you'll be asked to complete a technical work-based activity.
- The work-based activity will be at the beginning of your interview and will be assessing the technical skills listed in the advert. The panel will join the call to introduce the activity, share activity details and then agree a time to re-join the call to discuss.
- The next part of the interview will be behaviour and strengths questions.
We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own.
Read more information and guidance about Applying for Your New Job.
Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework.
Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
Successful candidates must pass a Baseline Personnel Security Standard (BPSS) check before they can be appointed. BPSS is an entry level security check. It uses the Police National Computer (PNC) to make sure a candidate has no convictions. The check returns evidence of any current criminal record and un-spent convictions under the Rehabilitation of Offenders Act 1974.
Successful candidates must meet the security requirements for Security Check (SC) before they can be appointed.
To gain SC clearance you will normally need to have been a UK resident for a minimum of 5 years and will need to successfully complete all stages of the vetting process. More information can be found at National security vetting: clearance levels - GOV.UK (www.gov.uk)
Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. If you're applying for a role requiring security clearance, please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.
Companies House cannot offer Visa sponsorship to candidates through this campaign.
Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Katie Jones
- Email : kjones6@companieshouse.gov.uk
Recruitment team
- Email : recruitmentch@companieshouse.gov.uk
Further information
Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .
info@csc.gov.uk
Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ
