Associate Technology Delivery Manager - End User Compute & Collaboration

Home Office

Apply before 11:55 pm on Thursday 6th February 2025

 

Details

Reference number

388101

Salary

£37,300 - £44,191
New entrants to the Civil Service will start their role on the salary band minimum: £37,300 for National Roles and £41,300 for London Roles. Recruitment Retention Allowance (RRA): Up to £5,000 is available for candidates who demonstrate exceptional skills and experience.
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

HO - Digital Data and Technology

Type of role

Analytical
Digital
Information Technology

Working pattern

Flexible working, Full-time, Compressed hours

Number of jobs available

1

Contents

Croydon, Manchester, Southport

Job summary

The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders.

Team members have specialised knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. This is how we produce exceptional outcomes.

Due to business requirements this post is available on a Full Time/Job Share/Flexible Working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert. 

We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.

Job description

As an Associate Technology Delivery Manager, you will work within a delivery team to support more senior Technology Delivery Managers in delivering a product. You will provide support in protecting the delivery team from external influences that may impact delivery. You will be expected to work with flexibility, developing and applying different delivery techniques dependent on the context and requirements of the delivery.  

You will work closely with a more senior Technology Delivery Manager to partner with a Product Manager, helping to deliver value against the product vision. As part of the Government Digital and Data Profession community, you will contribute to communities of practice to absorb and share knowledge. 

Person specification

Your main day to day responsibilities will be:  

  • Assisting with the formation of an achievable delivery plan, translating product roadmaps and features, predicting milestones based on forecasts where possible. 
  • Learning techniques for managing risks, issues and dependencies and how to act on delivery data to mitigate risks.
  • Developing effective ways of working with Product Managers, engaging and building relationships with relevant stakeholders.
  • Monitoring trends in team performance and effectiveness, developing a style for engaging and motivating teams.
  • Collecting feedback and data to suggest iterative improvements to the product, service, and ways of working within the delivery team.
  • Assisting with the ways of working to bring out the best in the team, developing understanding of how to facilitate appropriate team ceremonies. 

Essential Skills 

You’ll have a demonstrable passion for delivery with the following skills or some experience in: 

  • Demonstrating communication skills and the ability to build relationships with both team members and stakeholders.
  • Working as part of a team, creating an effective team environment.
  • Understanding of different delivery approaches and different phases of the delivery lifecycle.
  • Creating and maintaining a plan under supervision, highlighting forecasts/estimates and confidence levels.

SFIA capability framework   

Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all levels in the Home Office.   

This is a link to the capability framework: All skills A - Z English (sfia-online.org). We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.   

SFIA levels of responsibility – Use the SFIA Levels of responsibilityto understand what would be expected for each Technical Skill listed below.   

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework- Use the levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: 

Strategy and Architecture 

  • Governance, Risk and Compliance  
  • Risk Management (BURM) – level 2 

Change and Transformation 

  • Change Implementation 
  • Project Management (PRMG) – level 3 

Relationships and Engagement 

  • Stakeholder Management 
  • Stakeholder Relationship Management (RLMT) – level 3  
  • Supplier Management (SUPP) – level 2 
  • Team Dynamics and Collaboration (HO33) – level 2 

People and Skills 

  • Stakeholder Management 
  • Organisational Facilitation (OFCL) – level 2

Qualifications

Knowledge of Agile and Lean practices. You can provide a clear, open and transparent framework in which teams can deliver.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Delivering at Pace
  • Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

  • Stakeholder Relationship Management (RLMT) – level 3
  • Project Management (PRMG) – level 3
  • Team Dynamics and Collaboration (HO33) – level 2
Alongside your salary of £37,300, Home Office contributes £10,805 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

You’ll also have access to the same benefits available to all civil servants in the Home Office:

  • An in-year performance bonus scheme.
  • A Civil Service pension with employer contribution rate of 28.97%, depending upon salary.
  • 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
  • Flexible working options to enable you to achieve the work life balance that right for you including. 
  • Training and development opportunities tailored to your role.
  • A culture encouraging inclusion and diversity.
  • Season ticket loans and rental deposit loans.
  • Cycle to work and payroll giving.
  • Employee discounts - including a huge number of retailers, Microsoft Home Use programme and gym membership.
  • A variety of staff recognition schemes including thank you vouchers.
  • Health and wellbeing initiatives including monthly mindfulness sessions.
  • Staff support networks.
  • Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid.
  • Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
  • Up to five days paid leave for volunteering.
  • Study leave and support for studying for a qualification or other accredited development relevant to your role.

You can find more information at Benefits - Home Office Careers

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process, you will be required to submit both a Personal Statement (up to 750 words) and a CV. To be explicitly clear both your CV and Personal Statement will be marked as part of your application, therefore, we must stress the importance of both elements of the process are being completed. 

Please note your personal statement should include all your relevant experience that relates to our essential skills criteria listed in the advert and role description. Use STAR format in your examples

Further details around what this will entail are listed on the application form. 

Remove information that identifies you (for example your name, age or place of education) so that you will be judged on merit alone and not your personal background, circumstances, race or gender.  (Do NOT include e-mail addresses or links to online profiles, resumés, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected)  

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism, copying, and generating of examples/ answers from internet sources including Artificial intelligence. If detected, the application may be withdrawn from the process.

Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all civil servants. 

Sift Stage 

As part of the application process, you are required to submit both a Personal Statement (up to 750 words) and a CV. Please read the Essential skills for this position carefully. Please note that both your CV and Personal Statement will be assessed as part of your application. It is important to ensure that both components are completed thoroughly. 

In the event of a high number of applications received, an initial sift may be held on the Lead essential criteria – Demonstrating communication skills and the ability to build relationships with both team members and stakeholders. Candidates who pass the initial sift will be progressed to a full sift.  

Interview Stage 

Candidates shortlisted will be invited to an interview which will be Technical and Behaviour based questions, as detailed on the advert. 

Sift and Interview dates

The sift will commence from 7th February 2025.

Interviews are expected to take place from 3rd March 2025
(Subject to the Panel’s operational requirements/priorities).

Interviews will be conducted remotely via MS Teams. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

Further information 

Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement. 

If you'd like to find out what a delivery manager in government does and the skills you need to do the role at each level, then take a look at this link -Delivery manager - Government Digital and Data Profession Capability Framework.

If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. 

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder listed in the advert for further advice. 

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting 

Reserve List   

A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.  

UK residency and security requirements       

Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years. 

However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected.  

Similar Roles 

Job offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.  

Visa sponsorship      

We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.    

Recruitment & Retention Allowance 

This post is eligible for a DDaT Recruitment Retention Allowance. Successful candidate with exceptional skills and experience may apply for a Recruitment and Retention Allowance. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with the departmental priorities and could be reduced or withdrawn at any time. 

Working at the Home Office 

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.  

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.  

New entrants are expected to join on the minimum of the pay band.  

If you are successful in this position and choose to accept the provisional offer for this role, you will be removed from all other Home Office reserve lists at the same grade.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. 

For further information please see the attached notes for candidates which must be read before making an application.  

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.  

Transfer Terms: Voluntary.  

If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. 

Please see the attached list of Home Office acceptable ID documents. 

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk 

Reasonable Adjustments 

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.  

If you need a change to be made so that you can make your application, you should:  

Contact Government Recruitment Service via grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs  

Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional  

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.  

Feedback   



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : AC Recruitment
  • Email : ACRecruitment@homeoffice.gov.uk

Recruitment team

  • Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

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