Intelligence Manager(Open-Source Intelligence Team) - Immigration Enforcement Intelligence
Home Office
Apply before 11:55 pm on Monday 6th May 2024
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About the job
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Job description
Home Office Intelligence (HOI) is a newly established unit, bringing together a number of existing teams involved in the collection and analysis of border and immigration related intelligence. The team has 1600 colleagues based across the UK and international locations who are focused on threats related to Organised Crime, National Security and Revenue. The team’s remit is to deliver Intelligence Collection, Development, Analysis, Targeting (Data Analytics) and Watchlisting capabilities within the Home Office and to its partners across Government and Law Enforcement.
HOI dedicated Open-Source Intelligence team (OSINT) has been created by merging existing teams within Immigration and Border Force intelligence directorates. The newly merged HOI OSINT team operates under the Home Office Intelligence directorate and forms part of the specialist intelligence command, operating under the sensitive intelligence unit.
HOI dedicated OSINT team identifies and develop opportunities to collect and develop Intelligence on thematic &modal crime, individuals or groups based in the UK or abroad, involved in Serious Organised Crime, using specialist open-source capability. The team use specialist software and analytical tools to investigate social media and other online platforms to identify threats and criminality that threaten both border security and the integrity of the immigration system, in line with IE and BF strategic priorities.
The unit operational functions are expanding in 2024, transitioning from predominantly intelligence support to existing Serious and Organised Crime (SOC) operations to 5 distinct intelligence functions. The 5 distinct functions of the unit are the following.
- Collection & insight
- Development support
- Lead generation
- Professional online enablers
- OSINT innovation and governance
As an Intelligence Manager you will head up the new collection, insight, and professional online enablers function within HOI OSINT. The team will provide a coordinated approach to OSINT collection against both strategic and tactical intelligence requirements on priority migration and border issues, while providing insights on organised immigration crime (OIC), border, and immigration abuse trends. The team will also be responsible for the identification and targeting of online professional enablers of OIC, border and immigration related abuse.
You will be located in either Amadeus House (Heathrow), Martello House (Folkestone) or Link house (Newcastle) and will manage a small team based across these locations. Due to the nature and sensitivity of the role, the candidate will be expected to be office based for 80% of the week.
Whilst not currently eligible for AHA, this is currently being reconsidered.
Person specification
You will demonstrate resilience and flexibility in Your approach to working in a fast-paced environment. You will have the ability to work remotely and without supervision; be self-motivated; able to deliver and achieve against high priority objectives; revising remits and objectives when required and at ease when navigating through uncertainty. You will guide Your teams through change, adapting to changing priorities, make well balanced decisions and maintain the welfare of staff.
You will be responsible for:
- Identify opportunities to leverage specialist OSINT capabilities and tradecraft in support of IE and BF collection activities against priority migration and border threats.
- Creation and management of thematic OSINT collection plans in line with strategic and tactical intelligence requirements set on priority migration and border threats.
- Allocate and direct the deployment of resources and capabilities to allow for strategic and tactical insights to be drawn on current and emerging threats linked to priority immigration and border related issues.
- Allocate and direct the deployment of resources and capabilities to collect, analyse and develop intelligence on professional online enablers, identifying further tasking and/or disruption opportunities with internal and external partners.
- Direct the day-to-day activity of the team, ensuring resources and capabilities are deployed effectively, whilst ensuring that deployments are purposeful, productive and outcomes are identified and recorded.
- Manage the development of intelligence products produced by the team, ensuring collected data is developed, aggregated and analysed to provide meaningful insights on priority immigration and border challenges.
- Lead on the development of effective working relationships with key internal and external stakeholders to improve intelligence flows, collaboration and tasking with the team.
- Lead and direct research initiatives to improve the use and application of advanced OSINT capabilities and tradecraft within the team, while creating and testing new approaches and methodology using OSINT.
- Regularly review priority workstreams with the Senior Intelligence Manager, ensuring resources and capabilities are targeted towards the highest priority workstreams, while ensuring priority work is dealt with at pace and in a timely manner.
- Regularly review internal processes and governance practices, identifying issues or improvements across the team, while ensuring SOPS and guidance are updated accordingly.
- Collate monthly management information data in line with the team’s performance framework, reviewing data with the Senior Intelligence Manager and wider team to drive performance and future activity of the team.
- Manage day-to-day personnel issues relating to the management of the unit, welfare and sickness / absence issues.
Essential Criteria:
• Experience of leading a team in an investigatory or intelligence environment.
• Experience of using or directing the use Open-Source Intelligence in an investigatory or intelligence environment.
• Experience of leading a team in a fast-paced environment and the ability to adapt to changing priorities and navigating uncertainty.
• Excellent interpersonal skills, with evidence of influencing stakeholders at all levels and engaging colleagues to deliver.
• Ability to think critically, challenge assumptions and demonstrate creativity to problem solving.
• Strong organisation and drafting skills, with experience of preparing tactical and strategic briefings for junior and senior grades.
Desirable Criteria:
• Demonstrate they have completed Level 2 III training.
• Experience of using or directing the use of advanced OSINT capabilities including web scraping, data analytics and geo-spatial analysis tools to collect, develop and analyse OSINT intelligence.
• Understanding of Home Office Intelligence functions.
• Knowledge and understanding of Immigration and Border functions.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Changing and Improving
- Communicating and Influencing
- Making Effective Decisions
We only ask for evidence of these behaviours on your application form:
- Leadership
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- A CV detailing job history/qualifications/skills
- A statement of suitability (personal statement) (maximum1000words)
- Provide evidence of the Lead Behaviour Leadership (250 words maximum)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
The sift will be held on the behaviour Leadership and the statement of suitability (personal statement). The CV will not be scored.
The statement of suitability will be scored first for all candidates. Those candidates who achieve the minimum pass score for the statement of suitability, will progress to a further sift where the behaviour Leadership will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their behaviour Leadership scored and will therefore only receive a sift score for the statement of suitability.
However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement), only.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
Sift and Interview dates
Sift is expected to take place week commencing 07/05/2024.
Interviews are expected to take place week commencing 28/05/2024.
We will try to meet the dates set out in the advert, however on occasion these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
Problems during the application process
If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.
Please note, we cannot make amendments to any part of the application.
Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy Ref 349649 01/05/2024.
For reasonable adjustments queries or requests, please see details with reasonable adjustments section.
Tie break decisions
The strengths and/or behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Selecting your locations
Please only list locations where you are prepared to work and can travel to (as you could be offered any of your noted preferences).
When completing your application, you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in on the understanding that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. If you are posted to a location that you have requested and you do not accept that location, you may not be offered another role. Please note, only advertised locations can be offered.
Reserve List
Where a campaign identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.
Reserve lists will be managed by locational merit lists, appointing in merit order per location. You may be offered a post at any of your preferred locations.
Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.
Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.
Note for Candidates:
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying and generating of examples/answers from internet sources including Artificial Intelligence. If any is detected the application may be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Annual Hours Working Allowance:
Candidates Please Note: There is no shift working requirement, and therefore no AHW/AHA allowance available for this role.
(However whilst not currently eligible for AHA, this is currently being reconsidered.)
Part Time Working:
Please note this role is only available with full-time hours.
Flexible working
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 80% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : Home Office Resourcing Centre
- Email : HORCCampaignTeamHOIntel@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
