**Incident Oversight Officer - Immigration Enforcement (Detention Services Incident and Counter Corruption Hub)
Home Office
Apply before 11:55 pm on Monday 6th May 2024
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About the job
Job summary
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain.
Job description
Do you meet the key eligibility criteria?
In order to be eligible, you MUST meet ALL the following criteria.
- I am at least 18 years old at the time of application.
- I am a UK National.
- I will be able to provide all the ID documents required to complete my pre-employment screening and security clearance.
Detention Operations are part of Detention Services and have staff based in all IRCs (Immigration Removal Centres) across the UK. They ensure that the residents detained there are being cared for safely and securely by the IRC Supplier, in line with the standards set out by the contract and relevant legislation.
What is an Immigration Removal Centre (IRC)?
An IRC is a secure building that holds detained individuals (residents) who are held prior to their removal from the United Kingdom or for nationality and identification purposes.
There are currently 6 IRCs in England and 1 in Scotland, with 2 more planned to open in England.
All IRCs are overseen by the Home Office’s Immigration Enforcement Detention Services and are contracted out to private companies known as IRC Suppliers who ensure all aspects of the IRC are run safely and securely within rules and legislation.
Why should you work in Detention Services?
We offer:
- Hybrid Working – this role offers the ability to work from home for part of your week. Home Office hybrid working practices means you will be required to attend your workplace on an average of 60% of your working hours. Successful candidates will be able to obtain further information from their line manager.
- Exciting Environment – Detention Services is a fast paced, ever-changing environment where motivated and driven individuals excel.
- Clear Career Paths – Detention Services fosters a culture of support and is committed to recognising and nurturing talent. There are clear career pathways to encourage promotion, with the ability to be mentored and shadow senior managers.
About the role
The role is within the newly developed Incident and Counter Corruption Hub (ICCH) in Detention Operations. This is a new and exciting opportunity to work in a fast paced and varied role with a focus on incident management. You will be part of a team holding oversight responsibility for all incidents which occur across the IRC estate.
You will support in a variety of tasks related to pre-incident preparation and post-incident management; identifying trends and upholding the safety of all those within IRCs. You will assist in monitoring the performance of contracted service providers to ensure that they appropriately prepare, report and respond to incidents within IRCs, in line with Home Office expectations, contractual obligations and published standards and policies. This role has a high-level of Ministerial, Parliamentary and public interest. Furthermore, frequent liaison with other Immigration Enforcement (IE) and Home Office (HO) teams is important. You will also need to have a keen eye for detail, a strong willingness to learn and understand DS policies and framework, are equally pivotal aspects of the role.
As an Incident Oversight Officer your responsibilities will include, but will not be limited to:
- Taking ownership of the Incident Oversight Inbox and keeping an accurate record of all incidents which occur across the estate, ensuring that senior managers are kept up to date of any trends and developments. The ability to prepare statistical reports on excel would be advantageous.
- Assisting in pre-incident preparation planning by co-ordinating the Contingency Plan review process, collating and holding in-date plans in a central location, informing suppliers when review dates are imminent and supporting the implementation of a template system, which will streamline the production of these plans.
- Attending desktop and live contingency exercises.
- Attending incident debriefs and lessons learned.
- Collate lessons learned and track implementation of them.
- Take minutes in team meetings.
- Assisting with any ad hoc tasks which arise as this new role, and new hub, evolves.
Person specification
We are looking for someone who:
- Will be enthusiastic about the positive change they can deliver for the department.
- Must be a good communicator and able to build strong relationships with colleagues across Detention Services and other key stakeholders to progress their work.
- Will be confident in examining and analysing data supplied by the IRCs and other stakeholders which can then be used to produce reports that will be presented to senior managers.
- Will support several high-profile meetings, ensuring they run smoothly with appropriate papers and accurate records.
- Will deal with other ad-hoc requests, providing consistent quality across a range of work.
Please Note: Frequent travel to IRCs across the country for face-to-face meetings, with possible overnights stays.
Essential Criteria
You must be able to demonstrate:
- Strong verbal and written communication skills.
- The ability to collate, interpret and provide narrative for data.
- Good attention to detail.
- The ability to develop relationships with colleagues of all grades, along with internal and external stakeholders.
- Experience of working effectively in a fast-paced environment, with the ability to respond to changing deadlines and competing priorities.
- Good IT skills with experience of using Microsoft Word, Outlook, PowerPoint, and Excel.
Desirable Criteria
- Experience of working within incident management.
- Experience of operating in a secure or custodial environment.
Please note: Due to the nature of these roles, only full-time roles are available.
Please Also Note: There is no shift working requirement, and therefore no AHW/AHA allowance available for these roles.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Communicating and Influencing
- Making Effective Decisions
We only ask for evidence of these behaviours on your application form:
- Delivering at Pace
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- a statement of suitability (personal statement) (maximum 500 words)
- provide evidence of the Lead behaviour - Delivering at Pace (maximum 250 words)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
The sift will be held on the Lead behaviour - Delivering at Pace and the statement of suitability (personal statement).
The statement of suitability will be scored first for all candidates. Those candidates who achieve the minimum pass score for the statement of suitability, will progress to a further sift where the Lead behaviour Delivering at Pace will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their Lead behaviour - Delivering at Pace scored and will therefore only receive a sift score for the statement of suitability.
However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
Problems during the application process
If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.
Please note, we cannot make amendments to any part of the application.
Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy Ref 350284 CLOSING DATE 6th May 2024.
For reasonable adjustments queries or requests, please see details with reasonable adjustments section.
Tie break decisions
The strengths and/or behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.
Sift and Interview dates
Sift is expected to take place week commencing 13th May 2024.
Interviews are expected to take place week commencing 3rd June 2024.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter
In order to process applications without delay, we will be sending a Criminal Record Check to the Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Selecting your locations
Please note only list locations where you are prepared to work and can travel to (as you could be offered any of your noted preferences).
When completing your application, you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in on the understanding that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. If you are posted to a location that you have requested and you do not accept that location, you may not be offered another role. Please note, only advertised locations can be offered.
Reserve List
Where a campaign identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.
Reserve lists will be managed by locational merit lists, appointing in merit order per location. You may be offered a post at any of your preferred locations.
Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.
Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.
Candidates Please Note:
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e.: outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Flexible working
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).
Public and Personal Safety Training [PPST] – Level 2
These roles can be physically demanding and if successful you will be required to complete and pass specialist training including Public and Personal Safety Training [PPST] Level 2 which develops skills in personal safety such as tactical body positioning, breakaway, blocking and parry.
A formal offer will be conditional upon you being physically fit to undertake and pass the training.
You must be prepared to undertake regular refreshers of this.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : Home Office Resourcing Centre (HORC)
- Email : horcbandenational@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
