HMRC - Unity Programme - Finance Process Lead
HM Revenue and Customs
Apply before 11:55 pm on Friday 10th May 2024
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About the job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
The Unity programme aims to deliver the tools in Human Resources (HR), Finance, Payroll, and Procurement to enable the user to complete administration tasks quickly and with minimal effort by modernising our IT Platform, bringing together our shared services teams, standardising our data and streamlining processes to improve efficiency and reduce costs.
Job description
The Finance process team is a key component of the Unity Programme in developing the Finance processes for Department for Transport, HMRC and the Department for Housing and Levelling up Communities under a single Shared Services umbrella.
We are offering an exciting opportunity for a Finance Process specialist to help deliver a new Enterprise Resource Planning (ERP) solution for the Unity cluster supporting Department for Transport, HMRC and the Department for Housing and Levelling up Communities.
In this dynamic position you will be responsible for the development of Finance processes and functional requirements for enhancing our system platforms. This involves collaboration with operational teams and a newly established intelligent client function within HMRC and DFT. Ultimately supporting the planning, execution, and management of system changes and improvement initiatives throughout the transition period.
The overarching aim of the Finance workstream is ensuring a smooth transition and minimal disruption to operations during implementation phase.
There will be travel involved in this role and occasional need to attend conferences, cross-government meetings.
Key Responsibilities
- Develop, analyse and the implementation of Finance processes in line with best practice and Cabinet Office directives.
- Project Planning: Develop comprehensive project plans outlining process tasks, timelines, resources, and dependencies for system changes/improvement ideas across the three government departments.
- Stakeholder Management: Collaborate with deputy transformation lead, key stakeholders, to gather functional requirements, provide updates, and address concerns throughout the transition process.
- Change Management: Develop and implement change management strategies to facilitate the adoption of new HR systems. This includes liaising with leads on communication plans, training programs, benefits realisation and innovative support resources.
- Risk Management: Identify potential risks and issues that may impact the transition process and develop mitigation strategies to minimise disruptions.
- Quality Assurance: Ensure that system changes and potential enhancements meet quality standards and adhere to government regulations and compliance requirements.
- Documentation and Reporting: Maintain accurate documentation of project activities, including meeting minutes, progress reports, and lessons learned. Provide regular updates to senior management on project status, risks, and achievements.
- Continuous Improvement: Identify opportunities for process improvement and optimisation within HR, driving efficiencies and enhancing functionality to meet the evolving needs of departments.
- Work closely with Change, Data and Process colleagues within the programme advising on change and data impacts. Supporting seamless embedding and landing of system changes into each department.
Person specification
Across the three available roles, the ideal candidates will possess a strong background in Finance processes, specifically Purchase to Pay, Fixed Assets or Record to Report. Experience in government or public sector shared services or change environments would be advantageous.
Essential Criteria:
- Expert in Finance process and delivering process change one or many organisations/departments.
- Experience in working in challenging project environments.
- Experienced in delivering ERP implementations.
- Excellent communication skills with a track record of working with and through a wide range of stakeholders.
- Being able to translate information by developing and sharing concepts and proposals clearly and succinctly to the wider programme community.
Desirable Criteria:
- Demonstrated leadership abilities, with experience leading cross-functional teams in a matrix organisation.
- Managed end to end finance operations.
- Expert in one of the following Finance areas:
Purchase to Pay
Fixed Assets
Record to report
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
- Changing and Improving
Benefits
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 27% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
How to Apply
As part of the application process, you will be asked to complete a name blind CV and a 750-word Personal Statement.
Your CV should summarise your job history and any relevant qualifications. Please limit to 100 words max per role to give a brief view of your relevant achievements in each role. Your CV will be scored against the experience required outlined in the advert
Your Personal Statement (750 words max), should demonstrate how you meet the essential criteria, your suitability and what you could bring to the role. Please remember to give strong examples of what you have achieved in the past to demonstrate your suitability, showing how you did it and the impact it had.
Further details around what this will entail are listed on the application form.
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: ubsrecruitmentexcellence@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Sift
An initial sift based on your Personal Statement and demonstrating how you meet the essential criteria will be carried out. If your application progresses to a full sift, all sift criteria will then be considered.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your experience will be assessed, you will be asked questions based on the behaviours listed below to explore in detail what you are capable of.
Behaviours:
Communicating and Influencing
Delivering at Pace
Managing a Quality Service
Changing and Improving
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interviews will take place via video link. Sift and interview dates to be confirmed.
A reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled in each location. If successful, you will be informed which locations are available when we reach your position on the merit list.
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
- Contact the UBS Recruitment Excellence Team via ubsrecruitmentexcellence@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Diversity and Inclusion
At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.
Diverse perspectives and experiences are critical to our success, and we welcome applications from all people, from all backgrounds, with the experience and skills needed to perform this role.
We’re committed to creating a great place to work for all our colleagues here at HMRC and want everyone to feel valued and supported to achieve their potential.
Click here for more information on how we make this happen.
Important information for existing HMRC contractual homeworkers:
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Tariq Benkhayal
- Email : tariq.benkhayal@hmrc.gov.uk
Recruitment team
- Email : ubsrecruitmentexcellence@hmrc.gov.uk
Further information
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
