Digital Knowledge and Information Management Lead (Ref: 86816)
Ministry of Justice
Apply before 11:55 pm on Thursday 30th May 2024
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About the job
Job summary
Job description
About the Department
MOJ is one of the largest government departments, employing around 70,000 people (including those in the Probation Service), with a budget of approximately £9 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.
What we do
We work to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public. We are also responsible for the following parts of the justice system:
- Courts
- Prisons
- Probation services
- attendance centres
We also work in partnership with other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime. We are also responsible for making new laws, strengthening democracy, and safeguarding human rights.
Priorities
- A prison and probation service that reforms offenders
- A modern courts and justice system
- A Global Britain that promotes the rule of law
- A transformed department that is simpler, smarter and more unified
Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice
Job Profile
Digital Knowledge and Information Management Lead
Information Services Division
Chief Operating Officers Group
Reports To
Mike Ward – Head of Digital Information and Records Delivery
Location & Terms of appointment
This is a permanent post based in 102 Petty France, London.
Grade
SEO
New entrants to the Civil Service will be expected to join on the minimum of the pay range. Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.
Background
The role is based in the Information Services Division which is responsible for promoting effective information management across the Ministry of Justice. Information is critical in our ability to make good decisions, develop effective policy and deliver effective services. It is therefore important that we manage this information effectively so that we can find it when it is needed, so you, your colleagues and successors will be able to work more efficiently and the MoJ will also be able to meet its legal obligations (such as Freedom of Information and Data Protection).
Information management is the process of looking after information through its lifecycle (including creating it, storing it so that it can be found quickly and easily, sharing it appropriately and then either deleting it or preserving it when we don’t need it anymore). Good information management ensures that the right information is available to the right people at the right time.
The MoJ is currently embarking on a period of digital records transformation. This is called the Digital Records Roadmap (DRR) and Digital Knowledge and Information Management Lead will be pivotal to its success. You will be part of the DRR Team and will work closely with Justice Digital to ensure we are maximising the use our technology to manage our digital information and departmental records effectively and safely.
As part of the Digital Information & Records Delivery Team, you will play a key role in the successful management and transformation of the department’s digital information.
Main Activities / Responsibilities
The Information Services Division are looking for a Digital Knowledge and Information Management Lead to join our Knowledge and Information Management (KIM) team. You will be responsible for managing ‘JustStore’ (MoJ’s corporate record system) and ensuring compliance with the relevant legislation and standards. You will also lead on digital records management, records review, and support digital records transformation across the MoJ.
You will:
- Develop and implement policies, procedures, and guidance for JustStore, MoJ’s corporate record system, and ensure its effective operation and maintenance.
- Support the Transformation of the department’s digital information and records delivery. You will be a pivotal part of the Digital Records Roadmap team.
- Utilise your expertise in Microsoft 365 to manage and organise digital records effectively. Collaborate with MoJ Digital to implement best practices for information governance and security within the Microsoft 365 environment.
- Provide expert advice and support to MoJ staff and stakeholders on records management, records review, and digital records issues, and promote best practices and awareness.
- Lead and supervise Records Management activities, ensuring proper classification, retention, and disposal of records in accordance with legal and regulatory requirements. This will include conducting regular Records Review processes to assess the accuracy, completeness, and relevance of stored information.
- Support the Records Management Services Team with the design and implementation of digital selection, review, and transfer of records to The National Archives.
- Monitor and report on Digital records, contributing to the annual Information Management Report.
- Lead and manage a team of KIM professionals and oversee their performance, development, and wellbeing.
- Collaborate with other KIM teams, Justice Digital teams, and external suppliers to deliver KIM projects and initiatives, and ensure alignment with MoJ’s strategic objectives and priorities.
- Monitor and report on KIM performance, risks, and issues, and identify and implement improvement opportunities.
- Represent MoJ at external KIM forums and networks and maintain effective relationships with KIM partners and regulators from other Government departments and societies including The National Archives and the Information and Records Management Society.
Other Duties:
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. The post holder will be required to work flexibly across the division.
Essential Skills and Experience
It is essential that the candidate has the following skills and experience:
- Proven experience in a senior role within Knowledge and Information Management, preferably within the public sector.
- Experience in Records Management, including Records Review processes.
- In-depth knowledge of digital records management, with a focus on Microsoft 365 and other cloud based solutions
- Strong understanding of information governance principles and compliance requirements.
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Relevant professional qualifications in Information Management or a related field.
- Experience of managing and developing a KIM team and delivering KIM projects and initiatives.
- A proactive, flexible, and collaborative approach to work.
Location of Post:
The post is based in 102 Petty France, London.
You will be required to attend the office according to Government guidelines.
Application Process:
The application will assess you on behaviours. Behaviours are the actions and activities that people do which result in effective performance in a job. The Civil Service has defined a set of behaviours that, when demonstrated, are associated with job success. Civil Service Behaviours are specific to the grade level of the job role. The examples of the behaviours are designed to give an overview of what is expected of individuals at each level. There is no expectation that all individuals will need to demonstrate every part of each example to be successful.
To apply for this position please complete the online application form, ensuring you submit the following two application documents:
An up-to-date copy of your CV which details your experience and achievements
A 250-word suitability statement highlighting your experience against each of the following Success Profile Behaviours (Level 3):
- Changing and Improving
- Leadership
- Managing a Quality Service
At the interview you will be assessed against the above behaviour. Strengths will also be assessed at interview, but these are not shared in advance.
Please also note that interviews will take place in-person, however video conference is available subject to discussion.
Further information on Success Profiles and the required standards for this post (Level 3) can be found at:
https://www.gov.uk/government/publications/success-profiles
A Merit List of applicants meeting the required criteria may be kept for up to 12 months.
Security Clearance: Security Clearance (SC)
Person specification
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Leadership
- Managing a Quality Service
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5359
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Further information
