Information Governance Lead
Ofwat (Water Services Regulation Authority)
Apply before 11:55 pm on Friday 3rd May 2024
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About the job
Job summary
We’re Ofwat, the Water Services Regulation Authority – a non-ministerial government department responsible for regulating the water sector in England and Wales.
As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future. We also oversee the markets in the water sector to ensure they’re working for customers.
But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. We know our people do their best work when given freedom over where, when, and how they work. Which is why we trust them to do exactly that.
You can find out more about why you should join Ofwat, our strategy, values and our framework for success in the attached Information for Candidates Pack.
Job description
Key deliverables:
In this role you will be expected to:
- Following a migration of information from legacy platforms to the Records Management Hub on SharePoint online, review data capture sheets for duplicated information and mark for destruction in line with Ofwat's retention and disposal policy.
- Support the Records Review Officer in mapping out digital records management lifecycle workflows.
- Conduct a mapping exercise of digital information /data assets across Ofwat assigning ownership for current and historical information to Information Asset Owners (IAO's), creating a resilient system.
- Understand end to end records management, the lifecycle of records and the significance of Information Asset Registers (IAR's) in effectively managing and protecting information assets, while enabling IAO's to understand their value.
- Support in the production of training materials and deliver training, while raising awareness to Information Asset Owners/Coordinators on their roles and responsibilities as well as upskilling Directorates in using IAR's as a strategic decision-making tool.
- Support in reviewing and updating IG policies and operational documentation in line with legislative changes.
- Engage with Directorates to raise awareness and implement TNA Selection Policy, end-to-end records management life cycles, and Information Asset Registers across the business.
- Collaborate with colleagues in IT to produce and deliver guides, tutorials and best practice on how to share information in a safe and secure manner, while collaboratively using tools such as MS Teams (My Hub) moving to a self-service model.
- Support joint projects and wider organisational development work in line with Ofwat’s data strategy/ digital strategy/open data.
- Be keen to improve knowledge and skills across the KIM (Knowledge and Information Management professions) as part of the role and learn and engage and network with other regulatory bodies and other Government departments and share best practice.
Person specification
To be successful in this role you will need the below essential attributes, experience, skills and knowledge:
Experience, skills and knowledge
- Lead criterion: Experienced information/records professional with practical expertise in digital records and/or information management environments.
- Lead criterion: Experience of and ability to manage and lead organisational change from an information/records management perspective.
- Lead criterion: Experience of and ability to set up and create databases and spreadsheets to review and monitor workflows/templates with minimum supervision.
- Experience in using systems such as Excel, SharePoint, EDRMS and Microsoft Teams as well as being comfortable with using new, innovative and emerging technology, such as AI, for current and future operating models.
- Proficient in end-to-end records management, including understanding the lifecycle of records and the role of Information Asset Registers in effectively managing and protecting information assets, enabling Information Asset Owners' to understand their value.
- Membership of one of the Knowledge and Information Management professional bodies (CILIP, IRMS or ARA) or relevant work experience. Knowledge of relevant legislation, including Freedom of Information Act, the General Data Protection Regulation (GDPR) and the Public Records Act 1958.
Attributes
- Delivers Outcomes.
- Champion and leader of change.
- Promotes collaboration.
Attributes as per Ofwat's Framework for Success for Senior Associate Band. You can read more about Attributes here.
Benefits
Why You Should Join Us:
We are forward-thinking, creative, innovative and ambitious. We actively encourage autonomy, collaboration and innovation and we have a unique culture fostered by trust, flexibility and respect.
With us, your work matters, your voice is heard, and your impact is felt. Ours s a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water.
You will also benefit from:
- Excellent employer pension contributions. You can find further details about pension schemes under Terms and Conditions in the Candidate Pack.
- 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service), plus bank holidays
- Access to exclusive discounts on a variety of goods and services, including retail
outlets, theatre tickets, holidays, insurance, and a gym membership. - Flexible working arrangements that suit your lifestyle.
- Fees paid for membership of relevant professional bodies.
- Up to 3 volunteering days per year.
- Generous shared parental leave and pay.
- Enhanced sick pay.
- Regular development opportunities.
- Health and wellbeing initiatives.
- Season ticket loan for home-to-office travel.
- Cycle-to-work scheme.
Things you need to know
Selection process details
How to apply
Apply through the Civil Service Jobs website where you’ll be asked to create an account and complete an application form (CV and personal statement). If you’re unable to make an electronic application, please contact recruitment@ofwat.gov.uk and we will support you in completing your application.
Please ensure you have submitted your application in full ahead of the deadline listed below. Unfortunately, we won't be able to consider late applications.
Selection timetable
- Closing date: 23:55 on Friday 3 May 2024
- Sifting: Week commencing 6 May 2024
- Interview date(s): Week commencing 20 May 2024
Assessment process
Sift Stage
At sift stage we assess your application against key essential skills, experience, and knowledge, listed in the professional requirements section above.
In your application, please state clearly how your skills, experience, and knowledge meet the essential criteria.
In the event of receiving a large number of applications, a pre-sift may take place on just the following lead criterion:
- Lead Criterion: Experienced information/records professional with practical expertise in digital records and/or information management environments.
In your personal statement, please tell us how your skills and experience meet the below lead criteria, with examples if appropriate:
- Lead Criterion: Ability to manage and lead organisational change from an information/records management perspective.
- Lead Criterion: Ability to set up and create databases and spreadsheets to review and monitor workflows/templates with minimum supervision
You may find the STAR method useful in structuring your personal statement.
Interview Stage
We will assess your Experience, Skills and Knowledge as well as Attributes (set out in the professional requirements section) at Interview Stage.
You can read more about Attributes in Ofwat’s Framework for Success.
Please note that the interviews will be conducted via video conferencing software such as Microsoft Teams.
If you have any queries about any aspect of this role, selection process, or you require any reasonable adjustments please email recruitment@ofwat.gov.uk.
Please read the attached "Candidate Information Pack" for details on terms and conditions.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : recruitment@ofwat.gov.uk
- Email : recruitment@ofwat.gov.uk
Recruitment team
- Email : recruitment@ofwat.gov.uk
Further information
