Checking and Advice Trainer - Immigration Enforcement
Home Office
Apply before 11:55 pm on Monday 6th May 2024
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About the job
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Job description
Do you meet the key eligibility criteria?
In order to be eligible, you MUST meet ALL the following criteria.
- I am a UK National.
- I will be able to provide all the ID documents required to complete my pre-employment screening and security clearance.
The Interventions, Sanctions and Compliance (ISC) within Immigration Enforcement is implementing a wide range of measures to make it systematically harder for people to illegally enter or remain in the UK. Some of these measures derive from the Immigration Act 2014 & 2016 (‘the Act’) and are now becoming day-to-day business.
Part of that work requires the Home Office to deliver training to external partners, to over 600 delegates per month, for a wide range of paying customers – government departments, care homes, retailers, immigration lawyers, landlords and recruiters.
The Immigration Enforcement Checking and Advice Service (IECAS) Training Team has created an engaging and clear suite of training packages, in conjunction with Policy and National Document Fraud Unit (NDFU) colleagues.
This is a unique opportunity to join a team which delivers material to external, paying partners. You will be supported by an experienced trainer, and a Training Delivery Manager - together, they will assess and advise on how the successful candidate can further improve delivery.
This is a good opportunity to further develop your existing training and presentation skills. You will have the opportunity to identify the need for new for new courses, and lead on the development of this material.
As the HEO (Higher Executive Officer) Trainer, you will be responsible for delivering and designing training. You will:
• Deliver existing training material on Right to Work, Right to Rent, Document Fraud, and Introduction to Immigration. Each session has been fully scripted, and the content has been approved by Home Office’s Policy team, or the National Document Fraud Unit.
• Respond to questions from course delegates, either by referring to course material, or by contacting Policy colleagues.
• Dial into regular meetings with Policy, for IECAS trainers to share questions and trends; and for Policy to share details of the forthcoming changes to guidance.
• Spot potential for changes to existing courses, or to create new courses; work with the SEO (Senior Executive Office) and wider team to create material that can be sold to external customers.
• As required, contribute to the work of the wider IECAS team.
Whilst delivering training, you will ensure that a professional and timely service is given to customers. You will:
• Support partner relationships (both within and outside the Home Office).
• Deliver training to a high standard and represent the Home Office in a professional way.
• Ensure that Policy colleagues receive accurate and timely information on feedback from delegates on Home Office guidance. This includes attendance at Policy meetings, and providing updates.
• Ensure that course material is updated to reflect changes in policy documents, and comments from delegates and trainers.
• Engage with other areas of the business to increase ISC’s profile.
• Work reciprocally with internal partners to ensure training opportunities are maximised – developing new contacts, and new material.
You may be required to work flexibly across Interventions Sanctions Compliance as priorities require.
Compressed hours and part time are not suitable due to business needs (delivering training to external partners who operate Monday – Friday.)
Travel will be required to attend team meetings, external partners and in person training as required. The Solihull trainer has a dedicated training room in Sandford House.
Person specification
IECAS require someone with the confidence and skills to deliver training, mainly online but also in a classroom.
The candidate will be able to represent the Home Office, often alone, to external partners, and deal professionally and calmly with questions from delegates.
Essential Criteria
Candidates must be able to evidence/provide:
• Strong training delivery skills – a track record of delivering scripted training via MS Teams.
• Good IT skills (e.g. MS Teams, PowerPoint)
• Strong verbal communication skills.
Desirable Criteria
- Knowledge of immigration regulations and legislation, and security documents - Ability to build and maintain strong working relationships with internal and external partners.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Developing Self and Others
- Managing a Quality Service
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
• A Statement of Suitability (personal statement) (Max Word Limit: 500).
• Provide evidence of the behaviour - "Communicating & Influencing" (Max Word Limit: 250).
Further details around what this will entail are listed on the application form.
Please note your Statement of Suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
The sift will be held on the behaviour - "Communicating & Influencing" and the statement of suitability (personal statement).
However, if a large number of applications are received, the sift will be conducted on the Statement of Suitability only.
The Statement of Suitability (personal statement) will be scored first for all candidates. Those candidates who achieve the minimum pass score for the Statement of Suitability, will progress to a further sift where the lead behaviour - "Communicating & Influencing" will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the Statement of Suitability will not have their lead behaviour scored and will therefore only receive a sift score for the Statement of Suitability.
If you are successful at sift stage, you will be invited to an interview which will be behaviour-based questions on all behaviours listed in the advert, along with a 10 minute presentation:
• The presentation is to assess your presenting skills and timings, and the candidate will choose the subject and materials to present so please come prepared.
Problems during the application process
If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.
Please note, we cannot make amendments to any part of the application.
Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy Ref 349916 CLOSING DATE 06/05/2024.
For reasonable adjustments queries or requests, please see details with reasonable adjustments section.
Tie break decisions
The strengths and/or behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.
Sift and Interview dates
Sift is expected to take place week commencing 6th May 2024.
Interviews are expected to take place week commencing 27th May 2024.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to: Or Where restrictions allow interviews may be carried out face to face in the future.
• A laptop (personal or work) with a working webcam
• Good internet connection
• Microsoft Teams
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Reserve List
Where a competition identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.
Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.
Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.
Candidates Please Note:
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e.: outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Candidates Please Note: There is no shift working requirement, and therefore no AHW/AHA allowance available for this role.
Please note this role is only available with full-time hours.
Flexible working
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : Home Office Resourcing Centre
- Email : HORCCampaignTeamIE@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
