Market & Competitor Reporting Analyst

National Savings and Investments

Apply before 11:55 pm on Tuesday 7th May 2024

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Details

Reference number

351313

Salary

£26,614 - £28,600

c £26,614 outside London, c £28600 inside London

A Civil Service Pension with an average employer contribution of 27%

Job grade

Executive Officer

NS&I Band 6

Contract type

Permanent

Type of role

Communications / Marketing
Strategy

Working pattern

Full-time

Location

Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : City of Westminster, London (region), SW1P 3BT

About the job

Job summary

Carry out research on NS&I’s market & competitors’ activities and benchmark NS&I against competitors.
Update weekly and monthly scheduled reports and conduct market & competitor analysis. This involves sourcing data from agencies, data mining, analysis and the creation of insightful reports.

Job description

Ad hoc research

Assist the Market and Competitor Intelligence Manager and partner with key stakeholders across the business by:

Conducting research on market activity and benchmarking NS&I against competitors’. This will cover areas which include; product portfolio analysis, customer experience and brand satisfaction intelligence, digital initiatives and marketing activities.
Alerting internal stakeholders about market and competitor activities that impact the business.
Collating data from various sources in order to build a full picture of NS&I’s external markets.

Interpretation & Analysis

Accurately calculate market trends, evaluating the impact these have on NS&I and the wider market.
Continuously monitor the evolving digital landscape within financial service sector and evaluate the impact they have on NS&I.
Source accurate competitor intelligence data to establish best in class practices; benchmarking against NS&I to support the business strategy.

NS&I Committee Representation
Assisting the Market and Competitor Intelligence Manager with:

Researching, evaluating and interpreting market intelligence data tailored for committees to help influence NS&I’s strategic decisions.
Producing monthly committee packs and when required deputising in committees.

Scheduled Reporting

Responsible for the production of scheduled reports, tailored to stakeholders specifications.

Provide clear concise executive summaries – help drive out ‘insight to action’ for the business to inform strategic decision making.
Partner with stakeholders and look to continuously improve reporting outputs by seeking regular feedback on the suitability of these in line with their evolving needs.

Continuous improvement

Support the team’s continuous improvement programmes by driving efficiencies in team processes and deliverables for stakeholders.

Person specification

Essential experience

Strong analytical experience including exposure to data mining, data gathering and data analysing
The ability to evaluate data and identify trends to assess the impacts and implications for NS&I against competitor activity and the external market
Excellent communication skills with the ability to clearly put across information both written and verbally
Strong presentation skills with a track record of presenting to senior audiences
Experience in working under pressure, managing multiple projects for stakeholders
Strong experience working with, and managing relationships with insight agencies

Essential technical knowledge and skills

Advanced Excel and PowerPoint
Ability to conduct analysis and present statistical data using Tableau
Good presentation skills and interpersonal skills
Excellent report writing skills
Strong numerical background and demonstrate attention to detail with accurate data analysis

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Making Effective Decisions
Managing a Quality Service
Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

Strong analytical experience including exposure to data mining, data gathering and data analysing
Advanced Excel and PowerPoint
Strong presentation skills
Experience in working under pressure, managing multiple projects for stakeholders

Benefits

Alongside your salary of £26,614, National Savings and Investments contributes £7,185 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.

A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.

Some benefits of working at NS&I include:

Learning and development tailored to your role
An environment with flexible hybrid working options
9 day fortnight scheme
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 27%
Generous annual leave – starting at 25 days, increasing to 30 days
Performance related variable pay bonus
Enhanced maternity, paternity, adoption and shared parental leave

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply, please click the link on this advert and follow the steps to complete the application form.

We will sift applications based on your statement of suitability for each criteria stated below, up to 250 words each, as well as your job history.

Strong analytical experience including exposure to data mining, data gathering and data analysing
Advanced Excel and Powerpoint skills
Strong presentation skills
Experience in working under pressure, managing multiple projects for stakeholders

In the event of a large number of applicants, applications will be sifted on the following lead key criteria only:

Strong analytical experience including exposure to data mining, data gathering and data analysing

Please note there is no expectation for you to meet the maximum word count provided for the statement. Feel free to use as many words as you need within the limit to demonstrate your experience in a concise and clear manner.

If shortlisted, you will be invited to attend a 1 hour panel interview via video call.

Additionally you will be asked to attend a 20 minute assessment to test your Microsoft Excel skills.

Interviews will take place on 16th & 17th May.

Note we are unable to accept CVs.

This role is subject to Baseline Personnel Security Standard and financial credit checks.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Working for NS&I

NS&I is currently working in a hybrid way with colleagues expected to work in the office for 40% of their working month and this will be increasing to 60% of their working month in the summer of 2024. If you are applying to work in London, the role is currently based in Sanctuary Buildings, Great Smith Street, SW1P 3BT and in summer 2024 it is anticipated that NS&I will be moving out of Sanctuary Buildings and into another office within central London.

Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.

Note to existing permanent employees at NS&I - Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract. However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.

NS&I employees on a fixed term contract moving to another fixed term role, will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.

Further information

Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : jobs@nsandi.com
Email : jobs@nsandi.com

Recruitment team

Email : jobs@nsandi.com

Further information

The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact jobs@nsandi.com in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission info@csc.gov.uk