Media Manager
OFGEM
Apply before 11:55 pm on Monday 6th May 2024
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About the job
Job summary
Looking for a new challenge this new year?
A unique opportunity to help shape the narrative on an issue that matters to everyone .
Are you ready to step up to a new communications challenge? This is the role for you. Working with a dynamic and friendly team, you will hone your media skills and grow your experience and networks.
What we do matters: making a difference to people’s lives now, and for generations to come. We offer a diverse range of flexible working career opportunities: roles that are stimulating and rewarding. And it’s important to us that we recruit from a wide range of professional and personal backgrounds – bringing different perspectives and experiences to our work.
Energy is in the news. The public is more aware than ever of the impact the global cost of energy has on bills for households and energy companies. UK governments have committed to tackle climate change. Our role in protecting the interests of consumers by driving the green transformation while keeping costs affordable couldn’t be more important, and this comes with high levels of scrutiny.
You will advise colleagues on media relations and communications, also writing a range of briefings and communication materials. You’ll craft and shape media lines and pitch story ideas to a range of outlets. You will liaise with Ministerial departments and the media.
You will have experience of working in a challenging external facing communications role, with a demonstrable track record in media relations. You’ll be accustomed to working on your own initiative, investing the required time and effort to build positive working relationships with stakeholders. You’ll be able to get to grips quickly with complex subjects and identify the key issues to explain to external audiences in a simple engaging way. You’ll have a keen eye for detail, even when working at pace. And it’s essential that you are well organised so that you can prioritise competing issues to meet tight deadlines.
Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need. We have an incredible learning and development offer to make sure every one of our comms professionals are at the top of their game.
Job description
Have you done an entry level communications role and are now ready to step up to the next challenge? This is the role for you. Working with a dynamic and friendly team, you will hone your media skills and grow your experience and networks.
Working for Ofgem, the energy regulator, is busy but rewarding. Energy is in the news now more than ever. We are working to make sure consumers are protected as well as supporting the government’s net zero climate agenda by helping to transform how we generate electricity, drive our cars and heat our homes.
Our work is attracting increasing scrutiny from the media, political stakeholders, consumer groups and the energy industry. Effective external communications are critical to Ofgem’s reputation. We are looking for media managers to join our busy and skilled communications team.
You will work with a great hands-on team, on stories that are often top of the broadcast and print news agenda. You will have some experience in communications, but you will be supported on the next stage of your journey with the team. You’ll need to be equally at home getting to grips with key policy areas on more technical issues, understanding their impact on consumers and net zero and writing succinct and impactful external materials. Policy colleagues will depend on your advice on communications handling for critical issues, which you will work on with your managers and wider team.
We’re looking for people with a strong track record in having great attention to detail, high levels of self-awareness of communicating to different audiences and excellent verbal and written skills. You’ll have a creative flair, a can-do attitude – with a growth mindset looking for different ways to tackle problems and be able to prioritise your workload. It is desirable that you have a track record of strong media relations for high profile organisations, and that you thrive working under pressure. You will have excellent written skills, including exemplary spelling and grammar. Ofgem Candidate recruitment pack This role will take part in an out of hours media rota during evenings and weekends, being the first port of call for media enquiries and interview requests.
Person specification
Key Responsibilities
- Get to grips with key policy areas and their impact on consumers and net zero
- Write press releases, briefing papers and Q&As.
- Provide effective communications handling advice to policy colleagues especially over critical and high profile issues.
- Respond to media enquiries and interview requests effectively and quickly, using news judgement to know when the story is moving on, where it’s going and whether to stick to the line or develop the narrative.
- Media monitoring, delivering regular and insightful updates to colleagues on relevant developments from media and political stakeholders.
- Prepare spokespeople for interview, with the support of managers
- Take part in an out of hours media on-call rota at evenings and weekends.
Essential Criteria
- Attention to detail and experience communicating with different audiences
- Experience of working in a press office and confidence in communicating with print and media journalists and senior colleagues
- Understanding of how to engage effectively with the media to deliver the best outcome
- Ability to absorb complex information quickly, and to communicate it to a non-expert audience in a concise and engaging way
- Experience of managing and prioritising varied and complex workloads to tight deadlines, performing calmly in situations where rapid responses are critical
- Willingness to work across teams and get stuck in where help is needed, including 24/7 out of hours rota, including at weekends
Desirable Criteria
- Experience working for a large and complex organisation
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Communicating and Influencing
- Working Together
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Please refer to the Candidate Pack and Role Profile attached for full details.
Benefits
Things you need to know
Selection process details
When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : Cheryl Stobo
- Email : Recruitment@ofgem.gov.uk
Recruitment team
- Email : Recruitment@ofgem.gov.uk
