Lead Business Analyst
Driver and Vehicle Licensing Agency
Apply before 11:55 pm on Tuesday 7th May 2024
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About the job
Job summary
At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.
Are you a Business Analyst with experience of working in a complex digital environment?
Can you lead, inspire and motivate teams to deliver a quality service?
Do you have excellent stakeholder management skills?
If so, we would love to hear from you!
Job description
As Lead Business Analyst, you will support the delivery and definition of the strategic vision within the Driver and Vehicle Licensing Agency (DVLA), making decisions which have a measurable impact on the effectiveness of the business.
You will lead, inspire and manage a team of Business Analysts who are at the heart of the delivery of the Agency’s digital services.
The Lead Business Analyst will possess extensive knowledge across all services within their domain, stay on top of the latest digital transformation trends, and will continually seek out and shape future areas of innovation. You will manage the team to use these opportunities to improve and maximise the value of the product.
You will also perform the Lead Business Analyst role in the support of one or more services / products within the area, selecting and advising on a range of analytical techniques. This includes data gathering and analysis, technical/systems analysis, tools, documentation, process design, user requirement identification and embedding an agile culture across the entire requirements lifecycle.
You will manage a team of Business Analysts whose role is understanding opportunities and problems in the business, eliciting from users what they are trying to achieve, capturing requirements in detail and communicating these to technical teams to enable them to build products and service to specifications. You will ensure your team has up-to-date understanding of suitable working methods, and that they are equipped with the correct resources to perform their roles effectively.
You will work with an iterative approach to build deliverables on an incremental basis, maximising the value provided to the business, and reviewing and improving elements of the process to identify and eliminate risk and uncertainty as early as possible.
In addition, the Lead Business Analyst will act as the point of escalation on resourcing, methodology and or requirement contentions within the area.
We're using cutting-edge technologies like cloud computing and agile methodologies, and you'll play a key role in ensuring these initiatives are implemented effectively. Come and be a part of driving innovation and shaping the future of how the UK interacts with its vehicles and drivers.
Responsibilities
- Design, implement and manage a comprehensive suite of business analysis techniques and practices within the overall framework of DVLA’s Change Delivery Methodology, embedding agile and technology analysis methods to support improved pace and throughput within delivery.
- Lead, prioritise, plan and manage the business analysis activities within the domain to ensure that appropriate business requirements are developed within time and quality constraints.
- Lead the identification of opportunities and benefits, design and appraise solutions and make recommendations for business improvements and benefits delivery.
- Facilitate requirements workshops to identify, record, elicit, manage, generate ideas, agreeing business and user requirements in order to provide meaningful solutions.
- Develop effective working relationships with stakeholders and suppliers at senior levels to maximise value for money, ensure best practise and delivery of appropriate services.
- Coach and support others to set and achieve challenging goals for themselves.
For further information, please see the attached role profile.
Additional Information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.
Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.
Person specification
This role requires strong leadership, someone who can inspire and motivate teams to be fully engaged in their work as well as deliver a high quality service.
You would have experience of working in a similar role within a complex digital environment, and have a BCS International Diploma in Business Analysis or a IIBA Certification of Competency in Business Analysis qualification or willing to work towards this.
You are experienced in designing, implementing and managing business analysis techniques and practices, and embedding agile and technology analysis methods to support delivery. You can plan and lead business analysis activities to ensure timely development of business requirements.
You will have worked across all stages of a delivery lifecycle, be solutions driven, strategic in your thinking and confident to challenge the norm and look for more efficient ways of doing things. you will be passionate about understanding individual needs and improving the processes.
You have excellent stakeholder management skills and an ability to work with multi-functional teams, acting as a role model and developing yourself and others to achieve objectives and support career development. You will have strong analytical skills, be persuasive in influencing others and confident in your decision-making.
We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.
Working for the DVLA Digital Team
At the DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the entire nation. Here the work you’re doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise an entire nation of individuals and business every single day. That’s huge. No two ways about it.
To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.
Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Leadership
- Developing Self and Others
Technical skills
We'll assess you against these technical skills during the selection process:
- SFIA framework - Business Analysis (BUAN) Level 5
- SFIA framework - Requirements Definition & Management (REQM) Level 6
Benefits
Passionate, reliable and always willing to push yourself and those around you, you’ll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. We are firm believers that diverse organisations have the most diverse impact on society, we welcome and encourage applications from absolutely everyone. You can find out more about all of the above here alongside a full list of our benefits:
- Best in class learning and development tailored to your role.
- An environment with flexible working options where we encourage a great work-life balance.
- A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
- Generous employer contribution of at least 26.6%, depending on rate of salary and chosen pension scheme.
- Digital communities with clear career frameworks.
- On-site gym plus personal training available.
- On-site nursery, restaurants and coffee bar.
- 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the King’s birthday.
- Free parking
- Ability to buy and sell annual leave.
Things you need to know
Selection process details
How to apply
For this role you will need to submit a CV and personal statement of up to 750 words.
For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:
- Designing, implementing and managing a comprehensive suite of business analysis techniques and practices and embedding agile and technology analysis methods to support improved pace and throughput within delivery.
- Leading, prioritising, planning and managing business analysis activities to ensure that appropriate business requirements are developed within time and quality constraints.
- Developing yourself, teams, individuals and areas to achieve objectives; acting as a role model and supporting career development.
Click here for further guidance on writing a CV and personal statement.
The sift is due to take place on 8th May 2024.
Interviews will be held week commencing 20th May 2024.
This interview will be conducted face to face at one of our designated offices, details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- an interview and presentation
As part of the technical element for this vacancy, we will be assessing against the SFIA framework, please see attached.
The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
For further information on Success Profiles visit our Careers website.
Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : ITS Recruitment
- Email : ITSRecruitment@dvla.gov.uk
Recruitment team
- Email : dftrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
