Immigration Officer - Immigration Enforcement
Home Office
Apply before 11:55 pm on Thursday 23rd May 2024
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About the job
Job summary
Job description
Do you meet the key eligibility criteria?
In order to be eligible, you MUST meet ALL the following criteria.
- I am at least 18 years old at the time of application.
- I am a UK National.
- I hold a full manual UK Driving Licence.
- I will need to undertake and pass a medical assessment if successful.
- I am aware that this role is physically demanding, and that I have a high level of mobility and fitness to carry out this role.
- I can undertake shift work.
- I will be able to provide all the ID documents required to complete my pre-employment screening and security clearance.
This is an exciting opportunity for the right candidate to develop and embed a wide range people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support staff and senior managers in delivery.
We are looking to recruit Immigration Officers to join our frontline Immigration Compliance and Enforcement (ICE) team based in Plas Eirias Business Centre, Colwyn Bay, Conwy, North Wales. This office covers the police force areas of North Wales.
This team forms part of a wider ICE Wales team that includes offices in Cardiff & Swansea and is part of the ICE North command. Occasional ad hoc travel will be required with potential overnight stays to support teams across Wales & West of England.
You will become part of a team where the opportunity to learn and develop is a continuous process. You will develop a strong team ethic that will allow you to support your colleagues and achieve the overall objectives of the department.
You will be working as part of a team of officers looking to detect and apprehend persons unlawfully present in the UK in line with relevant legislation.
Your initial training/mentoring may require travel and overnight stays to locations across South Wales. This training will be for a period of up to 12 months.
Please note, if successful, you must be prepared to undergo Aviation Custodial Training.
Please also note that, due to the location of the office and the requirement to drive official vehicles, you must hold a full valid UK manual driving licence.
Person specification
We are looking for people who:
• Can work in a fast-paced demand driven environment. You will have a strong team ethic that will allow you to support your colleagues and achieve our overall aims. This is a key element in being able to undertake the role, some of the work that we do may be traumatic and upsetting.
• Have the ability to work in a demanding and pressurised working environment.
• Have the ability to prioritise demands and be able to effectively deal with conflicting priorities.
• Can demonstrate strong communication skills with an ability to work quickly and build rapport with colleagues and partners.
• Have the ability to work a range of shifts including early and late starts, nightshifts and weekends. Additionally, to work a proportion of public holidays.
• Have the flexibility required to undertake short notice shift changes.
• Are committed to continuous improvement and the delivery of best practice.
• Are flexible, adaptive and creative in solving problems and dealing with change.
• Are committed to making Immigration Enforcement a great place to work.
• Are physically fit, which will be confirmed by a medical assessment.
• Are willing to become PST 3 arrest trained and to be refreshed annually within official timescales.
• Are willing to undertake mandatory Aviation Custodial Training as an integral part of the role.
If Professionalising Investigations Programme (PIP) trained; you will form part of the team that looks to take on, develop and lead PIP Level 1 criminal investigations, alongside standard Immigration Enforcement duties.
These include:
• Entry in breach of deportation orders.
• Identity document offences.
• Assaulting an Immigration Officer.
• Failure to comply with documentation process.
• Illegal working offences.
If not already PIP (L1) trained, there may be future opportunities to gain this qualification, alongside the core Immigration Enforcement role.
Responsibilities
Duties include but are not limited to:
• Arresting and detaining immigration offenders.
• Protecting and safeguarding of the vulnerable.
• Searching property and persons including collecting, preserving and recording evidence.
• Attending police stations to deal with suspected immigration offenders.
• Gathering intelligence.
• Engaging with communities and partner agencies across government.
• Completing risk assessments.
• Preparing operational orders and leading the team as Officer in Charge (OIC).
• Directing officers whilst on an enforcement visit.
• Conducting thorough briefings and de-briefings for enforcement visits.
• Driving official vehicles.
• Attending police stations to detain people reporting and transport to immigration removal centres.
• Serving enforcement papers on immigration offenders.
• Writing reports and input data onto internal systems and handheld devices.
• Obtaining and executing warrants.
• Seizing proceeds of crime.
• Serving civil penalties.
• If PIP trained, leading on criminal prosecutions which includes, investigating/gathering evidence, arresting, interviewing, file building and attending Court.
Please note that due to the nature of the role, and the shift working requirement, these positions are offered on a full time basis only.
Essential criteria
You must be able to demonstrate:
• A commitment to continuous improvement, in an environment where performance matters.
• Being flexible, adaptive and creative in solving problems and dealing with change.
• A strong sense of personal and team working ethics.
• The ability to confidentially engage with the public, internal and external stakeholders.
• The ability to effectively organise and plan proactively.
• The ability to think in an objective and analytical manner.
• Sound interpersonal, communication and relationship building skills and thrives working as part of a team.
Desirable criteria
• Experience of working in a fast-paced, dynamic enforcement environment.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will first be asked to confirm your eligibility by providing some basic personal information.
After submission of this first stage, you will be invited to complete a Civil Service Work Strengths Test.
If you successfully pass this test, you will then be invited to complete the full application form. Please complete the online test as soon as possible (within 24-48 hours is recommended), the closing date for the test and full application form is 23:55 on 23rd May 2024. If you fail to complete the online test or full application before the deadline, your application will be withdrawn.
Guidance for the Civil Service Test will be available when you are invited to take the test. The tests are administered online and accessed via the Civil Service Jobs website.
You CANNOT complete the Tests on a mobile phone or tablet.
Following successful completion of the test, you will then be asked to complete the full application form, which will consist of:
- A CV detailing job history and skills
- A statement of suitability (personal statement) (maximum 500 words)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
The sift will be held on the statement of suitability (personal statement). The CV will not be scored.
If you are successful at sift stage, you will be invited to an interview which will be
- A blended approach of strength-based questions and behaviour-based questions
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
Problems during the application process
If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.
Please note, we cannot make amendments to any part of the application.
Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy ref 348099 Closing date 23rd May 2024.
For reasonable adjustments queries or requests, please see details within the reasonable adjustments section.
Tie break decisions
The strengths and/or behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.
Sift and interview dates
Sift is expected to take place week commencing 27th May 2024.
Interviews are expected to take place week commencing 17th June 2024.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Reserve List
Where a competition identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.
Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.
Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.
Candidates Please Note:
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e.: outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Annual Hours Working Allowance
We operate 24 hours a day, 365 days of the year. This role currently attracts Annualised Hours Allowance of 34.36%. This is to compensate for working shift patterns including night shifts, early morning starts, late night finishes, weekends, and public holidays. Shifts can vary in length and can be up to 12 hours. Shifts can be changed or extended according to business need. The rate payable is dependent on location and role and is indicative of the shift pattern you will be required to work.
The higher the AHA, the more flexible you will be required to be. Please note that the allowance is subject to regular review and can go down as well as up.
Age: These are shift working roles and so you must be at least 18 years or over to apply for this role. You will be required to work between 22.00 and 06.00, so this is a legal requirement. For more information visit: https://www.gov.uk/night-working-hours and Child employment: Restrictions on child employment - GOV.UK (www.gov.uk)
Appearance
As part of this role you will be required to wear a uniform (which will be provided). Staff must ensure that their uniform is worn correctly, in line with these uniform standards, is kept clean and is well presented. To support this requirement, adequate uniform supplies will be available and issued. Uniformed staff represent their organisation at all times and should ensure that their dress and personal appearance reflects this responsibility.
Training and Development
Public and Personal Safety Training [PPST] – Level 3
These roles can be physically demanding and if successful you will be required to complete and pass specialist training including Personal Safety Training [PPST] which develops skills in personal safety, arrest, and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be required to complete a PPST health declaration and, if necessary, attend a medical examination. A formal offer will be conditional upon you being physically fit to undertake and pass the training.
You must be prepared to undertake regular refreshers of this.
Flexible working is not an option
This role is not suitable for a combination of office and home-based working due to the requirements of the role. Successful candidates will be required to attend the office/other work location as specified in the advert at all times, to carry out this role.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening
subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Home Office Resourcing Centre
- Email : HORCCampaignTeamIE@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
